Terms and Conditions

The Credit Card used to confirm the reservation should be produced during check-in for authentication.

Any special offer is only applicable to a new reservation, and cannot be combined with an existing reservation, confirmed on other rates/offers/packages.

Reservations will be confirmed on a first come first served basis.

CHILD POLICY

Infant – 0-4 Years | Child – 4-6 years | Minor 7-11 years – Classification of an Adult: Any individual over 12 years of age is considered an adult.

MODIFICATIONS & AMENDMENTS

Any and all modifications/amendment requests should be advised in writing and is based on the ability of the hotel to accommodate such request(s).

DEPOSIT POLICY

The hotel requires a deposit equivalent to 50% of the total reservation value. The deposit for all reservations for stays between December 21st and January 10th will be deemed non-refundable. The balance for Festive Season reservations will be taken 60 days prior to the date of arrival.

CANCELLATION POLICY

Reservations cancelled 15 days or more prior to the date of arrival will be refunded in full minus bank charges, exchange gain/or loss and handling fees, excluding reservations over the Festive Season. Reservations cancelled 14 days or less will be charged in full.

Festive Season reservations that are cancelled 60 days or more prior to the date of arrival will be refunded in full, minus the 50% deposit, any bank charges, exchange gain/or loss and handling fees. Reservations for the Festive Season that are cancelled 59 days or less prior to the date of arrival will be charged in full.

All cancellations must be advised in writing.

No Show (Failure to arrive at the hotel): In the case of a No Show, the company reserves the right to charge the guest in full.

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